Terms & Conditions

TERMS & CONDITIONS

 

The following terms and conditions apply to your use of the 4 Angels Online web site ("the web site") by 4 Angels Online. and any member of its group, (herein after referred to as 4 Angels Online) and its customers. Your use of the web site indicates your acceptance of these terms and conditions.

 

These terms and conditions are subject to change by 4 Angels Online. 4 Angels Online may change the content of its terms and conditions at any time without any prior notice to anyone.

 

By becoming a member of 4 Angels Online, the customer herein agrees to be bound to the terms and conditions listed on 4 Angels Online.

1. Placing Order / Pricing

 

Any Quotation made by 4 Angels Online is not an offer to sell, and no order given in pursuance of any Quotation shall bind the company unless accepted by it. Unless otherwise agreed in writing, all orders are subject to acceptance by 4 Angels Online within seven (7) days of receipt by 4 Angels Online of the customer's offer.

 

All pricing in Australian dollars and inclusive of GST. Please note that pricing and stock availability are subject to change without prior notice. 4 Angels Online reserves the right not to sell below its cost. E & OE.

 

All orders placed are subject to confirmation and acceptance by 4 Angels Online, this includes the pre-paid orders, eg. Payment made by paypal, deposit etc.

 

4 Angels Online may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If 4 Angels Online requests payment for increased prices, you may cancel the order by giving notice to 4 Angels Online, which must be received within seven days of the announcement of the increase.

 

To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible. You may also submit an order via fax.

 

Despite the web site being directly connected to our inventory system, quantity in stock displayed on the web site should be considered as a guide only. Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on the web site.

 

Price may vary depending upon location due to freight costs and other logistical requirements.

 

Overcharge on freight will be credited to 4 Angels Online member customer only.

 

4 Angels Online reserves the rights to adjust freight cost at any time.

2. Delivery/collection

 

We do not ship to third party addresses unless that address is known and can be verified by 4 Angels Online.

 

4 Angels Online in its sole and absolute discretion will arrange physical delivery of products to the Customer at the Customer's address, such delivery being at the cost of the Customer.

 

Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.

 

After your order is placed, you will be sent an E-mail acknowledgement which will include an Internet link with your order tracking number which can be used to track your order status.

3. Delivery time

 

Any date Quoted for delivery is an estimate only, and unless a guarantee shall have been given by 4 Angels Online in writing providing for liquidated damages for failure to deliver by the Quoted date, 4 Angels Online shall not be liable to the Customer for any loss or damage howsoever arising for failure to deliver on or before the Quoted date. The Customer shall accept and pay for Products, not withstanding any failure by 4 Angels Online to deliver by the Quoted date.

 

Goods specially ordered in, must be fully paid for prior to delivery & cannot be returned or exchanged without express approval from 4 Angels Online in writing. The latter case would still attract the normal restocking fee.

 

4. Returns / Refunds / Cancellations

 

There will be no credit given on order price difference, due to price drops. Please select carefully at the time when you place your order.

 

Returns for refund will only be accepted within 7 days of you receiving the goods. A restocking fee of 25% of the purchase price will be deducted. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable.

 

Any incorrect, missing or damaged items received must be reported to 4 Angels Online within 24 hours of you receiving the delivery. This can only be done by E-mail, Fax or Phone.

 

If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

 

4 Angels Online owns the title of any extra goods shipped with your order that have been despatched in error.

 

If requested by 4 Angels Online, the Customer may be required to provide information in that 4 Angels Online can easily assist the Customer with any monetary refund or cancellation. This information may include member's names, address, home phone, work phone, credit card details and other relevant information required by 4 Angels Online. Failure to provide sufficient information may delay the refund or cancellation, 4 Angels Online is not to be held responsible for any delays according to clause provided by 4 Angels Online.

 

Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the despatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.

 

Cancellations may be communicated by telephone, email or Fax.

 

Cancellation for specially ordered items will also attract a 10% cancellation fee. This is to cover the return to stock fee implied by our suppliers and shipping cost.

5. Warranty Claim

 

Goods under warranty cover will be replaced or repaired by the manufacturers. No refund can be provided under any circumstances.

 

4 Angels Online is responsible for the handling of most products¡¦ warranty processes. Warrantees for individual parts we sell are provided by the manufacturers, not 4 Angels Online.

 

Warranty only covers the item(s) sold by 4 Angels Online. Warranty does not cover any other equipment used in conjunction with the item(s) sold by 4 Angels Online.

 

4 Angels Online does not handle warranty claim for those goods where the manufacturer accepts direct warranty claims from customers.

 

DOA (Dead on arrival) items are eligible for refund or replacement. DOA items must be reported within 7 days from the time you receive your goods. Failure to report a DOA item within 7 days will result in you not being able to claim the item as a DOA.

 

In the event that normal stock lines, advertised in the 4 Angels Online price list are to be returned. A 25% restocking charge applies goods must be in original saleable condition & a copy of invoice attached. This applies within 14 days of delivery & at the sole discretion of 4 Angels Online an "RA" number & approval must be received before sending the goods & this must appear on returned goods & documents.

 

All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged or used under wrong voltage etc.

 

Customer is responsible for proper packaging of RA returns. All warranties will be void on items that are insufficiently or inaccurately packaged. Customer is responsible for all the shipping charges associated with returning the defective merchandise. If any item(s) returned for warranty claim is determined to be physically damaged, the item(s) will be returned to the customer as is.

 

Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to 4 Angels Online. 4 Angels Online is not responsible for any parcel missing in transit, on its return back to 4 Angels Online.

 

Product(s) discontinued by manufacturer(s) shall be upgraded to a similar product or a credit will be given at the current market value or the purchase price whichever is lower.

7. Payment

 

Unless otherwise agreed in writing, payment for products supplied shall be made in full by the Customer to 4 Angels Online without deduction or demand, within the approved term as advised by 4 Angels Online, or in the absence of a term approved by 4 Angels Online, within (7) days from the order date.

 

Payment for products ordered through 4 Angels Online can be made by credit card or 4 Angels Online account.

8. Default in Payment

 

If the Customer defaults in payment to 4 Angels Online, then:

 

a/ the Customer shall pay to 4 Angels Online, on demand, interest on any overdue money during the period of default at the rate for the time being fixed under Section 2 of the Penalty Interest Rates Act 1983, and

 

b/ all moneys owing by the company to 4 Angels Online shall become due and payable forthwith without demand, and

 

c/ 4 Angels Online may at its sole and absolute discretion suspend the provision of credit to the Customer until all amounts owing by the Customer are paid in full

9. Liability

 

a/ 4 Angels Online shall not be liable to the Customer, or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or directly in connection with the Products, other than expressly imposed by statute in terms of which it is not possible to limit or exclude liability.

 

b/ 4 Angels Online expressly excludes liability for consequential loss or damage including but not limited to loss of profit, business, revenue, goodwill or anticipated savings.

10. Retention of Title

 

10.1 The title to the Products will pass to the Customer when payment in full for the Products has been received by 4 Angels Online. Until the Customer has paid to 4 Angels Online the full purchase price:

 

a/ Customer shall hold the Products as bailee for 4 Angels Online.

 

b/ the Products shall be stored at the Customer's risk, and in such manner that they are readily distinguishable from other products owned by the Customer or other persons.

 

c/ the Customer shall indemnify 4 Angels Online against any claim, action, proceeding, damage, loss, costs, expense or liability whatsoever, arising out of the possession, use or disposal of the Products by 4 Angels Online, or repossession or attempted repossession by 4 Angels Online.

 

d/ any sale of the Products shall be effected as bailee for 4 Angels Online, and the proceeds of such sale shall be held on trust for 4 Angels Online. The proceeds of such sales must be held in a separate account or otherwise clearly identified in the books and records of the Customer.

 

e/ the Customer shall permit 4 Angels Online to inspect the Products, and the records and books of the Customer to the extent that they relate to the Products.

 

f/ reserve right of entry to inspect or recover goods owned by 4 Angels Online, wherever they are located.

 

10.2 In the event that:

 

a/ the Products are not paid for in full in accordance with these terms and conditions of sale, or any other agreement between 4 Angels Online and the Customer; or

 

b/ the Customer commits any breach of the terms and conditions of sale or any other agreement between 4 Angels Online and the Customer; or

 

c/ the Customer receives notice of or reasonably believes that a third person may attempt to levy execution against the products; or

 

d/ the Customer makes or proposes to make an arrangement with its creditors or is placed under official management, or a petition is presented, or an application filed for the winding up of the Customer, or the Customer ceased to trade, or the Customer (being a natural person) commits an act of bankruptcy.

 

then 4 Angels Online may, at any time, without notice to the Customer, and without prejudice to any other right which it may have against the Customer, terminate the contract and the bailment referred to above, and enter upon any premises owned or occupied by the Customer where 4 Angels Online reasonably believes the Products may be stored, and repossess the Products without being liable for any damage caused, and subsequently dispose of the Products at its discretion. In this event, the Customer ceases to be liable to 4 Angels Online for payment for the Products, If Moneys are recovered in full.

11. Disclaimer

 

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.

 

Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

 

Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.

 

Hyperlinks (URL) provided throughout our product pages can only be used as references only. The products we carry are often not identical as the contents contained in the links. If unsure, please contact our sales team.

12. Obligations of the Customer

 

As member of 4 Angels Online, the Customer must provide current, complete, and accurate information about the Customer at all times.

 

The Customer is entirely responsible for their account which includes confidentiality, any and all activities through using the Customer's account, 4 Angels Online will not be held responsible in any manner. 

 

On the first purchase the Customer places with 4 Angels Online, the Customer might be required to provide additional identification to 4 Angels Online to help eliminate Internet credit card fraud and to provide additional security.

 

4 Angels Online reserves the right to terminate a Customer's account if it is found to contain false, incomplete, inaccurate information. If any security concerns or breaches arises from the Customer, they shall report it to 4 Angels Online immediately.

 

4 Angels Online does not  stored any credit card details for any Customers. The Customer will ensure that credit card details are their sole responsibility to safe guard.

13. Provision of Credit

 

The provision of credit and/or the continued provision of credit by 4 Angels Online to the Customer from time to time, shall be in the absolute discretion of 4 Angels Online.

 

a/ 4 Angels Online may at its absolute discretion extend credit to the Customer; or

 

b/ extend and/or continue to extend credit to the Customer subject to the provision of security in a from acceptable to 4 Angels Online; or

 

c/ may at any time vary or cancel the credit facility available to the Customer Credit account must have 4 Angels Online Guarantee in place.

14. Differences and Complaints

 

Subject to the provisions of clause 7, 4 Angels Online shall not be liable in respect of any difference or complaint arising out of the terms and conditions of sale unless the Customer advises 4 Angels Online in writing of the difference or complaints not later than fourteen (14) days after the date of the occurrence of the events or circumstances on which the difference of complaint is based.

15. Waiver

 

The failure or neglect by 4 Angels Online to enforce or waiver the provisions hereof, shall not be constituted nor shall be deemed to be a waiver of 4 Angels Online's rights hereunder, nor in any way effect the validity of the whole or any part of the terms and conditions of sale, nor prejudice 4 Angels Online's right to take subsequent action.

16. Sever Ability

 

In the event that any part of these terms and conditions shall be deemed invalid, unlawful or un-enforceable to any extent, such terms or conditions shall be severed from the remaining terms and conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.

17. Governing Law

 

4 Angels Online and the Customer agree that the terms and conditions of sale shall be governed by the laws of the State of New South Wales.